FAQ

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General

  • Please check back for exact operating hours.

  • Full lineup can be found here. Set times will be posted closer to event dates. Stay tuned.

  • Re-entry will be permitted until 6pm each day.

  • This event is ALL AGES.

  • Take a look at our allowed and prohibited item list.

  • A phone camera or a small point-and-shoot without interchangeable lenses is permitted. No video cameras, camera poles or extenders, or professional cameras will be allowed into the event.

  • Photographers must apply in representation with widely recognized press outlets and can apply from our Press page.

  • Yes, a variety of food options will be available, including delicious vegan options.

  • There will be a livestream of SITW 2023. Please stay tuned for more details.

  • You can apply to volunteer at the festival here.

  • The application to be a vendor at SITW has closed. Thank you for your interest.

  • We are not taking artist submissions at this time.

  • No, in accordance with current health guidelines patrons are being asked to not to attend the festival if unfit or unwell and practice personal hygiene and risk assessments in attending the festival. Masks and vaccinations are encouraged and welcome.

  • Please check out our Lost & Found.

  • Please submit additional inquiries on our contact page or via e-mail at info@somethinginthewater.com.

Passes & Ordering

  • The Box Office will be located outside the Atlantic Wildfowl Heritage Museum

    1113 Atlantic Ave, Virginia Beach, VA 23451

    Thursday 4/27

    4pm-8pm

    Friday 4/28

    11am-10pm

    Saturday 4/29

    11am-10pm

    Sunday 4/30

    11am-9:30pm

  • If you are not the original purchaser you must present a copy of the original purchaser's government issued photo ID, a copy of the confirmation email, and note from the original purchaser stating you have permission to use their ticket.

  • We can only guarantee ticket validity for purchases made through our official vendor, Frontgate Tickets.

  • We highly recommend purchasing your tickets before arriving. We can not guarantee that there will be tickets available on event days.

  • You must present a government issued photo ID (passport, drivers license, military ID, State ID, etc) when picking up your pass.

  • Something in the Water is using RFID-enabled wristbands to enhance your festival-going experience. Your wristband serves as your admission ticket to enter the festival fast – with a quick tap of your wristband!

    All sales are final. No exceptions.

    Wristbands must be worn on the RIGHT wrist.

    Your wristband is good for the entire weekend. Do NOT remove your wristband in between days.

    Only tickets purchased through Something in the Water's official website or Frontgate Tickets are valid. Something in the Water will not confirm validity of a ticket purchased through a third party.

    Wristbands that have been tampered with or stolen are void and Something in the Water is not responsible for these wristbands. Wristbands cannot be loosened so please be mindful when putting it on!

    Your Something in the Water wristband cannot be removed, tampered with, decorated, twisted, or exposed to extreme heat or cold.

    You can register HERE and get the most from your festival experience!

    DO NOT PUT ON YOUR WRISTBAND UNTIL THE DAY OF THE FESTIVAL!

    This is very important – once you put your wristband on and tighten the closure it will lock in that position, and you won’t be able to loosen it.

    "

  • Before you arrive to Something in the Water, make sure to register your wristband online HERE. Simply enter your 7-digit Item ID found on the back of our wristband then click “Let’s get started!”

    If you have ordered more than one wristband, assign a wristband to each of your festival buddies and have them each register their wristband with their own information. Please do NOT register someone else’s wristband for them. This helps us identify your unique wristband in case it gets lost or damaged.

    "

  • Assign a wristband to each of your festival buddies and have them each register their own wristband. Please do NOT register someone else’s wristband for them. This helps us identify your unique wristband in case it gets lost or damaged.

  • If your wristband is lost, stolen, or damaged in some way before getting to Something in the Water contact our partners Frontgate Tickets.

    When you arrive at the festival see a representative at our Box Office. Replacements are subject to verification of the wristband order. Please make sure to bring your government issued photo ID for verification that you are the original purchaser. If you are not the original purchaser please be sure to have a note from the original purchaser stating you have permission to use their ticket, a copy of their government issued photo ID, and a copy of the original confirmation email.

    The event is NOT responsible for lost or damaged wristbands.

    "

  • If your wristband is lost, stolen or damaged in some way while you are already at the festival, you can see a representative at our Box Office. Replacements are subject to verification of the wristband order. Please make sure to bring your government issued photo ID for verification that you are the original purchaser. If you are not the original purchaser please be sure to have a note from the original purchaser stating you have permission to use their ticket, a copy of their government issued photo ID, and a copy of the original confirmation email.

    The event is NOT responsible for lost or damaged wristbands.

  • Please go to the Box Office when you arrive to Something In the Water. Make sure to bring your government issued photo ID for verification that you are the original purchaser and the ORIGINAL WRISTBAND. If you are not the original purchaser please be sure to have a note from the original purchaser stating you have permission to use their ticket, a copy of their government issued photo ID and the ORIGINAL WRISTBAND. The staff at the Box Office will remove your wristband, and issue you a new one.

  • Single-day passes are not available at this time. Buy weekend passes.

  • No, VIP Passes are completely sold out.

  • For any questions relating to your passes not answered on this website, please contact Front Gate Tickets.

    Drop a Line: contact.frontgatetickets.com

    Fill out the form and be sure to include the following:

    • Email address associated with your order.

    • The Name of your Event and City in the Subject Line.

    • Your 8-digit Order ID.

    • The last 4 digits of the card used to purchase.

    • The telephone number listed on your order.

    • A brief summary of how we can assist you.

Getting Here

  • Address: 1300 Atlantic Ave, Virginia Beach, VA 23451

    GPS Coordinates: 36.841680, -75.973262

  • Parking passes are not available at this time.

  • Yes, SOMETHING IN THE WATER is excited to offer a safe and comfortable pre-paid, park & ride, shuttle service from the Veterans United Home Loans Amphitheater at Virginia Beach to the festival entrance. Shuttles begin running each day at 12PM and run continuously all day. The last shuttle leaves the festival site one hour after the music ends each night.

    Shuttle Passes available here

    The amphitheater is located at 3550 Cellar Door Way, Virginia Beach, VA 23456.

SHUTTLE Passes

  • The shuttles will be picking up at Veterans Home Loan Amphitheater in Virginia Beach and heading to the festival site. The shuttles will drop off at the Virginia Legends Walk located at 13th Street and Atlantic Avenue. Once you exit the shuttle, you will be inside the festival footprint.

  • Shuttles start at $50 plus fees per person and are valid for all 3 days. This pass is per individual person, not per vehicle. For example, if you park at the Amphitheatre and have 3 people in your car, you will need 3 shuttle passes (one for each person).

  • All riders will need their shuttle wristband and festival pass. Festival passes will be shipped in advance to the purchaser’s address. The shuttle passes will be digital tickets delivered to the purchaser’s email. This digital pass will be scanned onsite at the Amphitheatre and traded for a shuttle wristband. You will have 2 wristbands for the weekend: your festival wristband and your shuttle wristband.

  • Any questions or inquiries should be directed to contact@100xhospitality.com.

  • We will have Box Office customer service staff at the Amphitheatre on show days. However, tickets for the shuttle and the festival will be sold based on availability. There is a strong chance the festival and the shuttle will sell out, so we highly encourage purchasing in advance.

  • Parking is FREE at the amphitheater. We highly encourage you to carpool with your friends attending the festival.

  • The Amphitheatre parking lots will open at 11am on all 3 days. Shuttles will start departing for the festival at 12pm and stop returning from the festival 60 minutes after the music ends on all 3 days. You must be in line for the shuttle prior to 60 minutes after the music ends.

  • No, there is no event happening at the Amphitheater.

  • All riders will go through a festival bag and security check will prior to entering the shuttle queue to board the bus to the festival.

    Upon arrival, you must enter the festival. If you want to explore the shops and restaurants near the festival, you will need to first enter the festival, then scan out before departing.

  • All shuttles leaving the festival site will be going to the same location. Any bus you board will take you back to the Amphitheatre parking lot.

  • We strongly recommend not parking overnight, as the festival is not liable for your vehicle. The amphitheatre lots will lock their parking lots at 2am after each show day. They will not open again until 11am the next show day. After the event weekend is over, the venue could tow cars starting on Monday afternoon.

  • Yes, we do have wheelchair accessible shuttles. Please reach out to our Guest Services team at contact@100xhospitality.com with your information as soon as possible, so we can best accommodate you.

  • Shuttle passes are not transferable and cannot be reissued if lost. They should be treated as cash and replacements start at $50 plus fees per person.

  • All shuttle passes are non-refundable. Please refer to the purchase policy for complete details.

  • To accommodate this, the original purchaser must contact our Guest Services team at contact@100xhospitality.com using the same email address used to purchase. Please include your order number, original purchaser name, the name of the recipient of the shuttle pass and their email address.

  • No. 100X Hospitality trademarks, intellectual property, tickets and other offerings may not be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose.

 Volunteering

  • You can apply to volunteer at the festival here.

  • All workers must be 18 years old to apply.

  • Participants working during the festival will be required to work an average minimum of 12 hours throughout the event. Different requirements may apply to special positions available in Pre or Post Festival work, that are opt-in only.

  • A full event pass, an event t-shirt (supplies limited), and an amazing behind-the-scenes experience.

  • Yes, however we do not supply any health professionals for events. Contact the event to obtain a position with their health and safety team.

  • In the unlikely event that the festival is canceled, the nonrefundable order processing fee will not be refunded. The worker ticket will be refunded in full.

  • Please visit this website for more details about the volunteer program.

  • Please read the entire FAQ on this page before sending a question to wet@workexchangeteam.com.

  • Yeas, Something in the Water is thrilled to have Clean Vibes join the team this year to ensure that Virginia Beach is kept clean and that we recycle as much of the festival waste as possible. Clean Vibes is now accepting volunteers to help with the waste diversion and cleanup effort in exchange for admission to the event. A refundable deposit is required. For more info and to sign up, go HERE.

Accessibility / ADA

Please review our ADA page for additional information.

  • SOMETHING IN THE WATER is committed to an accessible festival. All entrances to the festival have clearly marked ADA entry lanes. After using the ADA entry, please visit the Accessibility Services Hub for continued support and services.

    Accessibility Information

    Email ADA Services